Managing Your Account

Your Account Center is where you manage your profile, usage, and subscription details.

Your Account Center

Located at Lystmark.com/profile, it lets you:

• Update your profile photo

• Change your password

• Change your username

• View your storage and Record usage

• Manage email preferences

Your Account Center keeps your login, profile, and identity information up to date.

Billing & Subscription Management

To Access Your Billing Portal:

1. Click Manage Billing from your profile 

2. You can also find our portal here: Billing Portal 

3. Enter your email

4. Receive and open the verification email

5. Access your secure billing dashboard
   
   

Inside the Billing Portal, You Can:

• Update your payment method

• Change and cancel your plans 

• View invoices

• Download your invoices and receipts

• Review payment history

• Update billing information
  
  

Payment Methods We Support

You can pay using:

• Visa

• Mastercard

• Discover

• American Express

• Bank ACH Transfer 

• Apple Pay

• Google Pay

• Samsung Pay

• Amazon Pay

Subscription Updates & Billing Rules: How Proration Works for Plan Upgrades & Downgrades

If You Upgrade Your Plan

You will be charged only for the unused portion of your previous plan plus the remaining portion of your new, higher-tier plan.

For Example, If you upgrade halfway through your billing cycle:

• You receive a credit for the unused half of your old plan

• You pay only for the remaining half of the new plan

Your next invoice will reflect:

• A prorated credit

• A prorated charge

• A new regular subscription amount going forward

If You Downgrade Your Plan

Stripe automatically applies:

• A credit to your account for the unused portion of the higher plan

• Your new lower rate on the next bill

Your billing cycle does not change; only the cost adjusts.

Important: You will never be double-charged or lose any portion of what you already paid for. All adjustments follow our proration system. If you have any questions about your bill or invoice, please email our Support Team at support@lystmark.com. 

Sales Tax Collection 

Sales tax is added as a separate line item on your invoice, and is not included in your base subscription price

Your tax rate is determined by:

• Your billing address